Support Central

A-Z Supported Product List

Remedy Knowledge Management Application (Version 8.1.01)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 20-Feb-2017
End Of Support Date : 20-Feb-2018

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.1.01
Customer Advisories
Date Tracking Numbers Description Available Formats
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Online Technical Documentation
21-Feb-2013 Online documentation for BMC Knowledge Management application of the BMC Remedy IT Service Management Suite, and its related service packs and patches. HTM
18-Feb-2013 Online documentation for the Remedy IT Service Management Suite version 8.1 and its related service packs and patches. Documentation for Remedy with Smart IT, Patch 1 was made available on 13 December, 2015. HTM
Order Hardcopies of Product Manuals for this Product