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Remedyforce Service Desk - Includes MyIT Base (Version 20.14.01)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 24-Mar-2017
End Of Support Date : 24-Mar-2019

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 20.14.01
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
Release Notes
22-Aug-2014 (LATEST VERSION) Describes the new features, supported browsers and mobile devices, recommended resolution, corrected issues, and known issues of BMC Remedyforce (20.14.01.044.054). PDF
18-Jul-2014 Describes the new features, supported browsers and mobile devices, recommended resolution, corrected issues, and known issues of BMC Remedyforce (20.14.01.044.051). PDF
30-Jun-2014 Announces support for using BMC Remedyforce 20.14.01.044.042 with BMC MyIT OnDemand. This patch does not include any other updates. To install the patch and use BMC MyIT Base with BMC Remedyforce, contact RemedyforceSuccess@bmc.com. PDF
30-May-2014 (JAPANESE) Describes the new features, supported browsers and mobile devices, recommended resolution, corrected issues, and known issues of BMC Remedyforce 20.14.01.044. PDF
30-May-2014 Announces the availability of the Japanese documentation for BMC Remedyforce 20.14.01.044. PDF
19-May-2014 Describes the new features, supported browsers and mobile devices, recommended resolution, corrected issues, and known issues of BMC Remedyforce (20.14.01.044.022). PDF
24-Mar-2014 Describes the new features, supported browsers and mobile devices, recommended resolution, corrected issues, and known issues of BMC Remedyforce (20.14.01.044). PDF
Product Change Notice
21-Oct-2015 Product_Change_Notification_FY2016_Q2_Oct_2015_Final_2015_0930 PDF
15-Jul-2014 Product Change Notice PDF
Online Technical Documentation
28-Mar-2014 Online documentation for BMC MyIT 2,0 and its service packs and patches. Documentation for 2.2.00.001, the most recent release, was made available on February 13, 2015. HTM
 
Product Documents Language :
Title Date Format
BMC Remedyforce 20.14.01 Installation and Configuration Guide (Japanese) 30-May-2014 PDF
BMC Remedyforce 20.14.01 Trial Getting Started Guide (Japanese) 30-May-2014 PDF
BMC Remedyforce 20.14.01 Upgrade Guide (Japanese) 30-May-2014 PDF
BMC Remedyforce Administrator's Guide (20.14.01.044.051) 18-Jul-2014 PDF
BMC Remedyforce Installation and Configuration Guide (20.14.01.044.051) 18-Jul-2014 PDF
BMC Remedyforce Trial Getting Started Guide (20.14.01.044) 24-Mar-2014 PDF
BMC Remedyforce Upgrade Guide (20.14.01.044.051) 18-Jul-2014 PDF
BMC Remedyforce User's Guide for Analysts (20.14.01.044.051) 18-Jul-2014 PDF
BMC Remedyforce User's Guide for Self Service users (20.14.01.044.051) 18-Jul-2014 PDF
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