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A-Z Supported Product List

Remedy Service Desk Application (Version 8.1.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 20-Feb-2017
End Of Support Date : 20-Feb-2018

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.1.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
08-Nov-2013 Announces the release of version 2.0.01 of BMC Intelligent Ticketing PDF
13-Sep-2013 Announces the release of Patch 002 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. PDF
05-Aug-2013 Announces the release of Patch 001 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. PDF
Online Technical Documentation
07-Oct-2013 BMC Intelligent Ticketing 2.0.00 space. HTM
21-Feb-2013 Online documentation for BMC Remedy Action Request System 8.1 and its service packs and patches. Documentation for 8.1.02, the most recent service pack, was made available on August 29, 2014. HTM
18-Feb-2013 Online documentation for the BMC Remedy IT Service Management Suite version 8.1 and its related service packs and patches. Documentation for BMC Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. HTM
18-Feb-2013 Online documentation for the BMC Service Desk 8.1 application of the BMC Remedy IT Service Management Suite, and its related service packs and patches.Documentation for 8.1.01, the most recent service pack, was made available on 24 February, 2014. HTM
 
Product Documents Language :
Title Date Format
BMC Remedy AR Systems 8.1.00 online documentation PDF 05-Feb-2014 PDF
Documentation for BMC Remedy IT Service Management Suite. 05-Feb-2014 PDF
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