Support Central

A-Z Supported Product List

Remedy Knowledge Management Application (Version 8.0.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 21-Sep-2015
End Of Support Date : 21-Sep-2017

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.0.00
Customer Advisories
Date Tracking Numbers Description Available Formats
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
19-Feb-2014 This information describes Patch 1 for version 8.0.00 of BMC Remedy IT Service Management. PDF
Online Technical Documentation
20-Sep-2012 Online documentation for BMC Knowledge Management application of the BMC Remedy IT Service Management Suite. HTM
Order Hardcopies of Product Manuals for this Product