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Remedyforce Service Desk (Version 20.12.02)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 15-Nov-2015
End Of Support Date : 15-Nov-2017

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 20.12.02
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
Release Notes
13-Feb-2013 Describes the new features, supported browsers and mobile devices, recommended resolution, upgrade limitations, upgrade procedure, and known issues of BMC Remedyforce 20.12.02.017.018. PDF
11-Dec-2012 Describes the new features, supported browsers and mobile devices, recommended resolution, upgrade limitations, upgrade procedure, and known issues of BMC Remedyforce 20.12.02.017.008. PDF
15-Nov-2012 BMC Remedyforce 20.12.02.017 Release Notes (Japanese) PDF
15-Nov-2012 Describes the new features, supported browsers and mobile devices, recommended resolution, upgrade limitations, upgrade procedure, and known issues of BMC Remedyforce 20.12.02.017. PDF
Product Change Notice
21-Oct-2015 Product_Change_Notification_FY2016_Q2_Oct_2015_Final_2015_0930 PDF
15-Jul-2014 Product Change Notice PDF
 
Product Documents Language :
Title Date Format
BMC Remedyforce Getting Started Guide 13-Feb-2013 PDF
BMC Remedyforce Getting Started Guide 11-Dec-2012 PDF
BMC Remedyforce Getting Started Guide 15-Nov-2012 PDF
BMC Remedyforce Getting Started Guide 15-Nov-2012 PDF
BMC Remedyforce Trial Getting Started Guide 15-Nov-2012 PDF
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