Support Central

A-Z Supported Product List

BMC Service Desk Express Suite (Version 10.2.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 15-Jun-2015
End Of Support Date : 31-May-2017

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 10.2.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
30-Dec-2013 Provides information about setting up version 1.3.1 of BMC Service Desk Express Mobile App. PDF
10-Jul-2012 Provides performance improvements from BMC Service Desk Express 10.1 to BMC Service Desk Express 10.2. PDF
14-Jun-2012 Provides information about setting up version 1.3 of BMC Service Desk Express Mobile App. PDF
Release Notes
17-Feb-2014 Provides information about enhancements and corrected issues in version 10.2.4.115 of BMC Service Desk Express. PDF
30-Aug-2013 Provides information about enhancements and corrected issues in version 10.2.3.51 of BMC Service Desk Express. PDF
15-May-2013 Provides information about enhancements and corrected issues in version 10.2.2.143 of BMC Service Desk Express. PDF | HTM
14-Jun-2012 Provides information about product enhancements and known issues for this version of BMC Service Desk Express. PDF
Product Change Notice
21-Oct-2015 Product_Change_Notification_FY2016_Q2_Oct_2015_Final_2015_0930 PDF
16-Apr-2015 April -2015 Product Change Notification PDF
 
Product Documents Language :
Title Date Format
BMC Service Desk Express 10.2 Administrator's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Business Rules Administrator's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Change Management User's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Client Side Business Rules Administrator's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Database Administrator's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Getting Started Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Installation Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Quick Installation Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 Self Service Administrator's Guide 14-Jun-2012 PDF
BMC Service Desk Express 10.2 User's Guide 14-Jun-2012 PDF
BMC Service Desk Express Integration Engine 10.2 Administrator's Guide 14-Jun-2012 PDF
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