Support Central

A-Z Supported Product List

Remedy IT Service Management Suite (Version 7.6.04)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 28-Jan-2015
End Of Support Date : 28-Jan-2017

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.6.04
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
14-Nov-2013 Describes the issue about SLM Measurement filters not imported in BMC Service Level Management 7.6.04 SP5. PDF | HTM
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
19-Feb-2014 This information describes Service Pack 4 for version 7.6.04 of BMC Remedy IT Service Management. PDF
19-Feb-2014 This information describes Service Pack 5 for version 7.6.04 of BMC Remedy IT Service Management. PDF
07-Oct-2013 Announces the release of version 2.0.00 of the BMC Intelligent Ticketing. PDF
28-Sep-2013 Announces an extension of support for version 7.6.04 of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products. PDF
31-Aug-2012 Provides information about BMC Change Management Notification Events that are not documented in the BMC Remedy IT Service Management 7.6.04 Notification Guide. PDF
Online Technical Documentation
25-Feb-2016 Online documentation for the Smart IT interface of the BMC Remedy IT Service Management suite, and its service packs and patches. HTM
07-Oct-2013 BMC Intelligent Ticketing 2.0.00 space. HTM
15-Nov-2012 Online documentation for BMC Chat 8.0 and its service packs and patches. HTM
11-Sep-2012 Online documentation for BMC Remedy Action Request System 7.6.04 and its service packs and patches. HTM
10-Sep-2012 Online documentation for BMC Remedy IT Service Management Suite 7.6.04. Documentation for BMC Remedy with Smart IT 1.0, Service Pack 1 was made available on 19 December, 2014. HTM
16-Jan-2012 Contains all release information for the BSM Interoperability and BSM Reference stack programs. HTM
 
Product Documents Language :
Title Date Format
BMC Atrium CMDB Adapter User Guide for HP UCMDB 02-Apr-2012 PDF
Order Hardcopies of Product Manuals for this Product
 
Additional Documents Available on the Following Support Pages
Support PageVersion
BMC Analytics for BSM 7.6.01
BMC Atrium CMDB Suite 7.6.04
BMC Atrium Orchestrator Application Adapters 7.6.02
BMC Atrium Orchestrator Base Adapters 7.6.02
BMC Atrium Orchestrator Runbooks 7.6.02
Remedy AR System Server 7.6.04
Remedy Asset Management Application 7.6.04
Remedy Change Management Application 7.6.04
Remedy Encryption Premium Security 7.6.04
Remedy Migrator 7.6.04
Remedy Service Desk Application 7.6.04
BMC Service Level Management 7.6.04
BMC Service Request Management 7.6.04