(Version 7.6.04)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 28-Jan-2015
End Of Support Date : 28-Jan-2017

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.6.04
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
02-Jun-2011 BMC Software is alerting customers to a serious problem with the documentation that describes how to upgrade to version 7.6.04 Service Pack 001 of BMC Remedy IT Service Management Suite (BMC Remedy ITSM suite). This flash corrects the problem. PDF
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
28-Sep-2013 Announces an extension of support for version 7.6.04 of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products. PDF
14-Oct-2011 Provides a list of fixed issues and known issues in service pack 2 of 7.6.04 PDF
06-Sep-2011 BMC Software is alerting users about the availability of a hotfix for an important issue that you might encounter when using BMC Service Request Management 7.6.03 and 7.6.04. PDF
12-Apr-2011 Announces the availability of Service Pack 1 for BMC Service Request Management 7.6.04. PDF
12-Apr-2011 Announces the availability of Service Pack 1 for Identity Request Management 7.6.04. PDF
11-Apr-2011 Identity Request Management 7.6.04 Technical Bulletin PDF
02-Feb-2011 Issues to consider when installing and using BMC Service Request Management 7.6.04 PDF
Release Notes
28-Jan-2011 BMC Service Request Management 7.6.04 Release Notes PDF
24-Jan-2011 Describes enhancements implemented and bugs fixed in Identity Request Management product, including the compatibility information. PDF | HTM
Online Technical Documentation
28-Sep-2012 Online documentation for BMC Remedy Action Request System 7.6.04 and its service packs and patches. HTM
19-Dec-2014 Online documentation for BMC Remedy IT Service Management Suite 7.6.04. Documentation for BMC Remedy with Smart IT 1.0, Service Pack 1 was made available on 19 December, 2014. HTM
10-Feb-2012 Contains all release information for the BSM Interoperability and BSM Reference stack programs. HTM
 
Product Documents Language :
Title Date Format
BMC Service Request Management 7.6.04 Administration Guide 28-Jan-2011 PDF
BMC Service Request Management 7.6.04 User's Guide 28-Jan-2011 PDF
BMC Service Request Management Installation Guide 28-Jan-2011 PDF
Identity Request Management Developer's Guide for Adapter 24-Jan-2011 PDF
Identity Request Management Installation Guide version 7.6.04 24-Jan-2011 PDF
Identity Request Management – Administration and User Guide version 7.6.04 (German) 11-Mar-2011 PDF
Identity Request Management – Administration and User Guide version 7.6.04 (Italian) 11-Mar-2011 PDF
Identity Request Management – Administration and User Guide version 7.6.04 (Portuguese) 11-Mar-2011 PDF
Identity Request Management – Administration and User Guide version 7.6.04 (Spanish) 11-Mar-2011 PDF
Identity Request Management – Administration and User Guide version 7.6.04 24-Jan-2011 PDF
Identity Request Management –Administration and User Guide version 7.6.04 (French) 11-Mar-2011 PDF