Support Central

A-Z Supported Product List

Remedy with Smart IT (Version 20.02.00)

Version Support Status : LIMITED SUPPORT
Full Support End Date : 21-Feb-2024
End Of Support Date : 21-Feb-2025

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 20.02.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
10-Nov-2023 Initial flash for a zero-day exploit for the CVE-2023-46604 vulnerability PDF
Online Technical Documentation
28-Aug-2020 Online documentation for Remedy with Smart IT and its patches. Remedy with Smart IT is a part of the Remedy IT Service Management Suite. HTM