Support Central

A-Z Supported Product List

BMC Service Desk Express Suite (Version 10.1.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 05-May-2014
End Of Support Date : 05-May-2015

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 10.1.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
30-Dec-2013 Provides information about setting up version 1.3.1 of BMC Service Desk Express Mobile App. PDF
14-Jun-2012 Provides information about setting up version 1.3 of BMC Service Desk Express Mobile App. PDF
19-Dec-2011 Provides information about setting up version 1.2 of BMC Service Desk Express Mobile App. PDF
20-Oct-2011 Announcing a cumulative fix for version 10.1.0.282 of BMC Service Desk Express which resolves various problems. PDF
04-Oct-2011 Announcing mobility support for BMC Service Desk Express. PDF
05-Aug-2011 Announcing a cumulative fix which resolves various problems. PDF
Release Notes
15-Aug-2012 Provides information about enhancements and corrected issues in version 10.1.3.57 of BMC Service Desk Express. PDF
09-Mar-2012 Provides information about enhancements and corrected issues in version 10.1.2.29 of BMC Service Desk Express. PDF
04-Oct-2011 Provides information about enhancements and corrected issues in version 10.1.0.282 of BMC Service Desk Express. PDF
11-May-2011 Provides information about product enhancements and known issues for this version of BMC Service Desk Express. PDF
Product Change Notice
21-Oct-2015 Product_Change_Notification_FY2016_Q2_Oct_2015_Final_2015_0930 PDF
16-Apr-2015 April -2015 Product Change Notification PDF
 
Product Documents Language :
Title Date Format
BMC Service Desk Express 10.1 Database Administrator's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Administrator's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Business Rules Administrator's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Change Management User's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Client Side Business Rules Administrator's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Getting Started Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Installation Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Quick Installation Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 Self Service Administrator's Guide 11-May-2011 PDF
BMC Service Desk Express 10.1 User's Guide 15-May-2013 PDF
BMC Service Desk Express Integration Engine 10.1 Administrator's Guide 11-May-2011 PDF