Support Central

A-Z Supported Product List

BMC Helix IT Service Management OnPrem (Version 21.3.05)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 01-Aug-2023
End Of Support Date : 01-Feb-2024

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 21.3.05
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
10-Nov-2023 Initial flash for a zero-day exploit for the CVE-2023-46604 vulnerability PDF
Online Technical Documentation
30-Jan-2023 Online documentation for BMC Helix IT Service Management Deployment 21.3.05. HTM
09-Oct-2023 Online documentation for BMC Helix Data Manager version 21.3 HTM
08-Feb-2024 Online documentation for Action Request System version 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix CMDB version 21.3 and its patches HTM
08-Feb-2024 Online documentation for BMC Helix ITSM 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix ITSM Insights 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix ITSM: Asset Management 21.3 HTM
08-Feb-2024 Online documentation for BMC Helix ITSM: Change Management 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix ITSM: Knowledge Management 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix ITSM: Service Desk 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Helix ITSM: Smart IT 21.3 and its patches. HTM
29-Jan-2024 Online documentation for BMC Helix Innovation Studio version 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Service Level Management 21.3 and its patches. HTM
08-Feb-2024 Online documentation for BMC Service Request Management 21.3 and its patches HTM