| Date |
Tracking Numbers |
Description |
Available Formats |
|
Flash
|
| 15-Jul-2011 |
|
The TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services expire on August 17, 2011. |
PDF |
| 22-Jun-2011 |
|
Announces the withdrawal of the BMC Atrium Product Catalog Data 1.0.00.01 update because of some issues with the data. |
PDF |
| 15-Sep-2010 |
|
BMC is alerting users to an installation issue that occurs in 7.6.00 Patch 002 of BMC Atrium Core. This flash describes a workaround to prevent the problem from occurring. |
PDF |
|
Technical Bulletin
|
| 10-Feb-2012 |
|
BMC Software is alerting users that the BMC Atrium Core Web Services certificates expire on March 4, 2012. This technical bulletin provides instructions for applying a hotfix. |
PDF |
| 22-Jul-2011 |
|
BMC Software is alerting users that the TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services and BMC Impact Integration for Web Services expire on August 17, 2011. (Windows update cache steps added on 08/25/2011) |
PDF |
| 21-Jul-2011 |
|
BMC Software is alerting users to a problem in the 7.5.00, 7.6.00, 7.6.03, and 7.6.04 versions of the BMC Atrium CMDB Administrator’s Guide. |
PDF |
| 24-Jul-2010 |
|
This technical bulletin provides information about the resolved and open issues in BMC Atrium Core 7.6.00 patch 002. It also provides additional documentation for the BMC Atrium Web Services components. |
PDF |
| 21-Jul-2010 |
|
Technical bulletin describing impacts to BSM Interoperability 8.2 products resulting from web services changes introduced by BMC Atrium Core patch 002. |
PDF |
| 30-Jun-2010 |
|
Contains installation and configuration information, use cases, and known issues for BSM Interoperability 8.2. |
PDF |
| 23-Apr-2010 |
|
Describes tested products, known issues and workarounds, and upgrade information for the BSM Interoperability 8.1.00 release. |
PDF |
| 19-Feb-2010 |
|
This technical bulletin reflects an extension of BSM Interoperability 8.0 testing to include BMC Atrium Discovery and Dependency Mapping 8.1.01. |
PDF |
| 03-Feb-2010 |
|
BMC Software is alerting users to two issues in version 7.6.00 of BMC Atrium Core web services. This technical bulletin describes how to install a fix to address an installation issue and how to implement a workaround for an out-of-memory issue. |
PDF |
| 07-Jan-2010 |
|
This technical bulletin provides information about the corrected issues and known issues in BMC Atrium Core 7.6.00 Patch 001. |
PDF |
| 25-Nov-2009 |
|
Describes changes to interoperability support for BMC Atrium Discovery and Dependency Mapping 7.5.01. |
PDF |
| 01-Oct-2009 |
|
Describes products validated for BSM Interoperability 7.6, as well as known issues, resolved issues, and relevant product documentation. |
PDF |
| 01-Oct-2009 |
|
This technical bulletin supplements the known issues documented in the BMC Atrium Core 7.6.00 Release Notes, describing new issues and providing workarounds to prevent the problems from occurring. |
PDF |
|
Release Notes
|
| 30-Dec-2009 |
|
Contains resolved issues, known issues, and workarounds involving multiple products represented in BSM Interoperability 8.0. |
PDF |
| 01-Oct-2009 |
|
This release note contains information about the new features and known issues in BMC Atrium Core 7.6.00. |
PDF |
| 29-Sep-2009 |
|
Installation notes for the following base products and applications: BMC Remedy Action Request System 7.5.00, BMC Atrium Core 7.6.00, BMC Service Management Process Model for Service Support and Service Delivery evaluation version 7.6.00. |
PDF |
|
Product Change Notice
|
| 24-Nov-2010 |
|
BMC Software realizes that a significant portion of our customers are still using BMC Atrium 2.1. Hence, BMC software is granting an exception to the standard support policy by extending limited support for BMC Atrium CMDB 2.1 until March 31, 2011. |
PDF |
|
Technical White Paper
|
| 18-Mar-2010 |
|
Describes performance and scalability of BMC Remedy IT Service Management 7.6, BMC Service Request Management 7.6, and BMC Atrium 7.6 on Red Hat Linux® |
PDF |
| 24-Nov-2009 |
|
Describes reference architectures for the Service Support solution when using BSM 7.6 components. (Update to 95435-Reference Architecture technical white paper.) |
PDF |
| 07-Oct-2009 |
|
This white paper explains what has been localized for BMC Atrium Core 7.6.00, what is provided in English only, and what depends on your configuration and data entry. |
PDF |