Support Central

A-Z Supported Product List

BMC Helix ITSM (Version 21.02.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date :
End Of Support Date : 31-Jan-2023

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 21.02.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Online Technical Documentation
23-Mar-2021 Online documentation for AR System 21.02 HTM
23-Mar-2021 Online documentation for Asset Management 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for BMC Helix CMDB 21.02 HTM
22-Mar-2021 Online documentation for BMC Helix ITSM 21.02 HTM
23-Mar-2021 Online documentation for BMC Helix ITSM Insights 21.02 HTM
18-Mar-2021 Online documentation for Change Management 21.02, which is a part of BMC Helix ITSM. HTM
18-May-2021 Online documentation for Innovation Studio 21.02 HTM
23-Mar-2021 Online documentation for Knowledge Management 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for Service Desk 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for Service Level Management 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for Service Request Management 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for Smart IT 21.02, which is a part of BMC Helix ITSM. HTM
23-Mar-2021 Online documentation for Smart Reporting 21.02 HTM