Support Central

A-Z Supported Product List

Remedy IT Service Management Suite (Version 7.6.04)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 28-Jan-2015
End Of Support Date : 28-Jan-2017

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.6.04
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
14-Nov-2013 Describes the issue about SLM Measurement filters not imported in BMC Service Level Management 7.6.04 SP5. PDF | HTM
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
19-Feb-2014 This information describes Service Pack 4 for version 7.6.04 of BMC Remedy IT Service Management. PDF
19-Feb-2014 This information describes Service Pack 5 for version 7.6.04 of BMC Remedy IT Service Management. PDF
07-Oct-2013 Announces the release of version 2.0.00 of the BMC Intelligent Ticketing. PDF
28-Sep-2013 Announces an extension of support for version 7.6.04 of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products. PDF
31-Aug-2012 Provides information about BMC Change Management Notification Events that are not documented in the BMC Remedy IT Service Management 7.6.04 Notification Guide. PDF
Online Technical Documentation
19-Feb-2021 Online documentation for the Smart IT interface of the BMC Remedy IT Service Management suite, and its service packs and patches. HTM
11-Nov-2013 BMC Intelligent Ticketing 2.0.00 space. HTM
12-Dec-2012 Online documentation for BMC Chat 8.0 and its service packs and patches. HTM
28-Sep-2012 Online documentation for BMC Remedy Action Request System 7.6.04 and its service packs and patches. HTM
19-Dec-2014 Online documentation for BMC Remedy IT Service Management Suite 7.6.04. Documentation for BMC Remedy with Smart IT 1.0, Service Pack 1 was made available on 19 December, 2014. HTM
10-Feb-2012 Contains all release information for the BSM Interoperability and BSM Reference stack programs. HTM
 
Product Documents Language :
Title Date Format
BMC Atrium CMDB Adapter User Guide for HP UCMDB 02-Apr-2012 PDF