| Date |
Tracking Numbers |
Description |
Available Formats |
|
Flash
|
| 15-Apr-2014 |
|
BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). |
PDF | |
|
Technical Bulletin
|
| 21-May-2014 |
|
BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. |
PDF |
| 08-Nov-2013 |
|
Announces the release of version 2.0.01 of BMC Intelligent Ticketing |
PDF |
| 13-Sep-2013 |
|
Announces the release of Patch 002 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. |
PDF |
| 05-Aug-2013 |
|
Announces the release of Patch 001 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. |
PDF |
|
Online Technical Documentation
|
| 11-Nov-2013 |
|
BMC Intelligent Ticketing 2.0.00 space. |
HTM |
| 21-Sep-2018 |
|
Online documentation for Remedy Action Request System 8.1 and its service packs and patches. Documentation for 8.1.02, the most recent service pack, was made available on August 29, 2014. |
HTM |
| 18-Dec-2014 |
|
Online documentation for the BMC Service Desk 8.1 application of the BMC Remedy IT Service Management Suite, and its related service packs and patches.Documentation for 8.1.01, the most recent service pack, was made available on 24 February, 2014. |
HTM |
| 27-Sep-2018 |
|
Online documentation for the Remedy IT Service Management Suite version 8.1 and its related service packs and patches. Documentation for Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. |
HTM |