(Version 9.0.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 30-Apr-2018
End Of Support Date : 30-Apr-2020

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 9.0.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Online Technical Documentation
25-Aug-2015 Online documentation for the Smart IT interface of the BMC Remedy IT Service Management suite, and its service packs and patches. HTM
26-Jun-2015 Online documentation for BMC Remedy with Smart IT (part of the BMC Remedy IT Service Management suite), and its service packs and patches. Documentation for 1.1.00.001, the most recent patch, was made available on June 26, 2015. HTM
19-Feb-2021 Online documentation for Remedy IT Service Management Suite 9.0, it's service packs and patches. HTM
26-Aug-2015 Online documentation for BMC Virtual Agent 9.0 and its service packs and patches. Documentation for 9.0.01 was made available on August 25, 2015. HTM