| Date |
Tracking Numbers |
Description |
Available Formats |
|
Flash
|
| 15-Apr-2014 |
|
BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). |
PDF | |
|
Technical Bulletin
|
| 13-Dec-2013 |
|
Annouces an extension of limited support for version 7.6.03 of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products. |
PDF |
| 16-Feb-2012 |
|
Alerting users of BMC Atrium Core 7.6.03 to the availability of the Product Catalog Data Prerequisite Patch 1. (EPD instructions revised on 06/06/2012.) |
PDF |
| 06-Sep-2011 |
|
BMC Software is alerting users about the availability of a hotfix for an important issue that you might encounter when using BMC Service Request Management 7.6.03 and 7.6.04. |
PDF |
| 28-Jul-2011 |
|
This technical bulletin describes the fixes and updates available in the patch 002 of BMC Service Request Management version 7.6.03. |
PDF |
| 14-Dec-2010 |
|
Differences between BMC Remedy User and web client behavior in BMC Service Request Management 7.6.00 to 7.6.03 |
PDF |
| 02-Nov-2010 |
|
Alerts users about an issue with with server groups and approval chains in BMC Remedy Service Request Management. |
PDF |
| 01-Oct-2010 |
|
Describes products validated as interoperable, workflows, and known issues and workarounds for BSM Interoperability 8.3. |
PDF |
|
Release Notes
|
| 26-Aug-2010 |
|
Contains information about the new features, corrected problems, and known issues in BMC Service Request Mangement 7.6.03. |
PDF |
| 20-Aug-2010 |
|
BMC Service Request Management 7.6.03 Release Notes |
PDF |
|
Technical White Paper
|
| 08-Sep-2010 |
|
This white paper discusses the best practices for assigning user permissions for the BMC Remedy IT Service Management applications. |
PDF |
| 13-May-2010 |
|
BMC Service Request Management 7.6.00 Troubleshooting Recommendations |
PDF |