| Date |
Tracking Numbers |
Description |
Available Formats |
|
Flash
|
| 15-Apr-2014 |
|
BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). |
PDF | |
|
Technical Bulletin
|
| 21-May-2014 |
|
BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. |
PDF |
| 17-Apr-2014 |
|
BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. |
PDF |
| 08-Nov-2013 |
|
Announces the release of version 2.0.01 of BMC Intelligent Ticketing |
PDF |
| 09-Oct-2013 |
|
BMC Software is announcing that version 7.4 of BMC Impact Solutions is compatible with BMC Atrium versions 8.0 and 8.1, and BMC Remedy IT Service Management versions 8.0 and 8.1. |
PDF |
| 13-Sep-2013 |
|
Announces the release of Patch 002 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. |
PDF |
| 05-Aug-2013 |
|
Announces the release of Patch 001 for version 8.1.00 of the BMC Remedy IT Service Management Suite and BMC Service Request Management. |
PDF |
| 08-May-2013 |
|
Describes issues with configuration of Email based approvals. |
PDF | HTM |
|
Online Technical Documentation
|
| 22-Dec-2014 |
|
|
HTM |
| 11-Nov-2013 |
|
BMC Intelligent Ticketing 2.0.00 space. |
HTM |
| 07-Nov-2014 |
|
Online documentation for BMC Virtual Agent 8.1 and its service packs and patches. Documentation for 8.1.02.001, the most recent patch, was made available on November 7, 2014. |
HTM |
| 10-Nov-2014 |
|
Online documentation for BMC Service Request Management 8.1 and its service packs and patches. Documentation for 8.1.02.001, the most recent patch, was made available on November 10, 2014. |
HTM |
| 23-Dec-2015 |
|
Online documentation for BMC Asset Management 8.1, which is a part of the BMC Remedy IT Service Management suite, and its service packs and patches. |
HTM |
| 24-Dec-2015 |
|
Online documentation for BMC Change Management 8.1, which is a part of the BMC Remedy IT Service Management suite, and its service packs and patches. |
HTM |
| 18-Dec-2014 |
|
Online documentation for BMC Knowledge Management application of the BMC Remedy IT Service Management Suite, and its related service packs and patches. |
HTM |
| 21-Sep-2018 |
|
Online documentation for Remedy Action Request System 8.1 and its service packs and patches. Documentation for 8.1.02, the most recent service pack, was made available on August 29, 2014. |
HTM |
| 18-Dec-2014 |
|
Online documentation for the BMC Service Desk 8.1 application of the BMC Remedy IT Service Management Suite, and its related service packs and patches.Documentation for 8.1.01, the most recent service pack, was made available on 24 February, 2014. |
HTM |
| 27-Sep-2018 |
|
Online documentation for the Remedy IT Service Management Suite version 8.1 and its related service packs and patches. Documentation for Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. |
HTM |
| 20-Feb-2013 |
|
Installation overview and licensing information for BMC Atrium Shared Components. |
HTM |
| 19-Dec-2013 |
|
This documentation portal contains all of the technical documentation for the BMC Analytics for BSM product. |
HTM |