BMC ServiceDesk on Force.com (Version 20.10.02)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 30-Sep-2012
End Of Support Date : 30-Sep-2013

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 20.10.02
Customer Advisories
Date Tracking Numbers Description Available Formats
Release Notes
01-Oct-2010 This Release Notes describes the new features, supported browsers and mobile devices, recommended resolution, upgrade limitations, upgrade procedure, and known issues of BMC ServiceDesk on Force.com 20.10.02.022. PDF
08-Sep-2010 This Release Notes describes the new features, supported browsers and mobile devices, recommended resolution, upgrade limitations, upgrade procedure, and known issues of BMC ServiceDesk on Force.com 20.10.02.019. PDF
Product Change Notice
21-Oct-2015 Product_Change_Notification_FY2016_Q2_Oct_2015_Final_2015_0930 PDF
15-Jul-2014 Product Change Notice PDF
17-May-2011 Product Change Notice PDF
 
Product Documents Language :
Title Date Format
BMC ServiceDesk on Force.com Getting Started Guide 01-Oct-2010 PDF
BMC ServiceDesk on Force.com Getting Started Guide 08-Sep-2010 PDF
BMC ServiceDesk on Force.com Getting Started Guide for Trial Customers 08-Sep-2010 PDF
BMC ServiceDesk on Force.com Getting Started Guide for Trial Customers 10-Jan-2010 PDF