(Version 8.0.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 21-Sep-2015
End Of Support Date : 21-Sep-2017

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.0.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
28-Feb-2013 Announces release of Patch 8.0.00.003 for version 8.0.00 of the BMC Remedy Action Request System. PDF
16-Nov-2012 Announces release of Patch 8.0.00.002 for version 8.0.00 of the BMC Remedy Action Request System. PDF
Online Technical Documentation
05-Nov-2012 Online documentation for BMC Service Request Management 8.0 and its service packs and patches HTM
26-Sep-2012 Online documentation for BMC Remedy Action Request System 8.0.00 and its service packs and patches. HTM
11-Oct-2018 Online documentation for the Remedy IT Service Management Suite version 8.0 and its related service packs and patches. Documentation for Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. HTM