BMC Software Support Product Version Page

BMC Service Level Management (Version 7.5.00)

Version Support Status :	END OF VERSION SUPPORT
Full Support End Date :	26-Aug-2012
End Of Support Date :	31-Mar-2014

Search Product Patches

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.5.00

Customer Advisories

Date	Description	Available Formats
Flash
15-Apr-2014	BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160).	PDF \|
24-Jan-2014	Describes the issue and the workaround for the incorrect calculation of the SLM Service Target due date year.	PDF \| HTM
15-Jul-2011	The TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services expire on August 17, 2011.	PDF
Technical Bulletin
17-Apr-2014	BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected.	PDF
28-Sep-2013	Announces an extension of limited support for version 7.5.x of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products.	PDF
22-Jul-2011	BMC Software is alerting users that the TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services and BMC Impact Integration for Web Services expire on August 17, 2011. (Windows update cache steps added on 08/25/2011)	PDF
21-Jan-2010	Describes how to prevent Close Window actions from malfunctioning when mid tier 7.x is used with Internet Explorer 8.	PDF
25-Nov-2009	Describes changes to interoperability support for BMC Atrium Discovery and Dependency Mapping 7.5.01.	PDF
01-Oct-2009	Describes products validated for BSM Interoperability 7.6, as well as known issues, resolved issues, and relevant product documentation.	PDF
14-May-2008	(White Paper) Configuring Web Servers for BMC Service Level Management Collector	PDF
Release Notes
15-Apr-2009	Provides information about new features and open issues for BMC Service Level Management 7.5.00.	PDF
Product Change Notice
17-May-2011	Product Change Notice	PDF
05-Aug-2010	(Statement of Direction) Expected 64-bit interoperability with BMC Remedy AR System Mid-Tier 7.6.03	PDF
Technical White Paper
30-Apr-2009	The information in this white paper focuses on the steps needed for a successful SLM implementation.	PDF
02-Nov-2006	(White Paper) BMC Service Level Management 7.0 Architecture	PDF
02-Nov-2006	(White Paper) BMC Service Level Management 7.0 Export and import requirements for performance-monitoring service targets	PDF