(Version 7.4.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 31-Dec-2017
End Of Support Date : 31-Dec-2019

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.4.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Jul-2012 Alerting users to an issue that requires immediate attention in all versions of BMC Event Manager and BMC ProactiveNet version 8.x (except 8.6.02). This flash describes how to prevents mcdb (cell) files from filling a file system and crashing the cell. PDF
15-Jul-2011 The TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services expire on August 17, 2011. PDF
Technical Bulletin
09-Oct-2013 BMC Software is announcing that version 7.4 of BMC Impact Solutions is compatible with BMC Atrium versions 8.0 and 8.1, and BMC Remedy IT Service Management versions 8.0 and 8.1. PDF
21-Mar-2012 Announces support for BMC Atrium CMDB 7.6.04, SP2. Includes limitations and requirements for the integration. PDF
10-Feb-2012 BMC Software is alerting users that the BMC Atrium Core Web Services certificates expire on March 4, 2012. This technical bulletin provides instructions for applying a hotfix. PDF
07-Nov-2011 This BMC Impact Solutions Technical Bulletin announces changes to the support levels of BMC Impact Solutions. BMC Impact Solutions versions 7.2.00 and 7.2.01 have changed to unsupported status. PDF
22-Jul-2011 BMC Software is alerting users that the TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services and BMC Impact Integration for Web Services expire on August 17, 2011. (Windows update cache steps added on 08/25/2011) PDF
16-Jun-2011 The BMC Impact Solutions Technical Bulletin announces support for BMC Atrium 7.6.04 SP1 (with associated workarounds) and for Microsoft Windows 7. PDF
26-Apr-2011 This technical bulletin announces changes to support levels for BMC Impact Solutions. PDF | HTM
28-Mar-2011 This technical bulletin contains new supported platform and product information for BMC Impact Solutions version 7.4.00. PDF | HTM
22-Dec-2010 This BMC Impact Solutions Technical Bulletin announces support for BMC Atrium CMDB 7.6.03, information about issues that remain and how to obtain the version 7.4.00.01 patch. PDF | HTM
27-Oct-2010 This Technical Bulletin corrects information about support for Microsoft Windows 2008 in the BMC Impact Solutions 7.4 Release Notes. PDF | HTM
Third Party Support Bulletin
20-May-2013 Announcing support for version 5.8 of Red Hat Enterprise Linux PDF
Release Notes
31-Dec-2010 BMC Software is releasing version 7.4.00 of the BMC Impact Solutions products and components. These release notes provide information about the enhancements and resolved issues in this version. PDF | HTM
07-Dec-2010 Japanese: BMC Impact Solutions Release Notes 7.4.00 PDF
Product Change Notice
03-Nov-2015 P&A End of Life Site Customer Letter Oct-2015 PDF
 
Product Documents Language :
Title Date Format
BMC Impact Event Adapters User Guide 30-Nov-2009 PDF
BMC Impact Integration Web Services Server Installation and Configuration Guide 26-Jun-2009 PDF
BMC Impact Integration for PATROL Enterprise Manager Installation and Configuration Guide 24-Feb-2006 PDF
BMC Impact Solutions Concepts Guide 06-Feb-2009 PDF
BMC Impact Solutions Event Management Guide 06-Feb-2009 PDF
BMC Impact Solutions Getting Started Guide 06-Feb-2009 PDF
BMC Impact Solutions Infrastructure Management Guide 06-Feb-2009 PDF
BMC Impact Solutions Installation Guide 06-Feb-2009 PDF
BMC Impact Solutions Planning and Implementation Guide 06-Feb-2009 PDF
BMC Impact Solutions Service Impact Management Guide 06-Feb-2009 PDF
BMC Impact Solutions Service Modeling and Publishing Guide 06-Feb-2009 PDF
BMC Knowledge Base Development Reference Guide 30-Nov-2009 PDF
Integration for BMC Remedy Service Desk User Guide 30-Nov-2009 PDF