(Version 8.1.01)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 20-Feb-2017
End Of Support Date : 20-Feb-2018

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.1.01
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
Online Technical Documentation
18-Dec-2014 Online documentation for the BMC Service Desk 8.1 application of the BMC Remedy IT Service Management Suite, and its related service packs and patches.Documentation for 8.1.01, the most recent service pack, was made available on 24 February, 2014. HTM
27-Sep-2018 Online documentation for the Remedy IT Service Management Suite version 8.1 and its related service packs and patches. Documentation for Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. HTM