Remedy with Smart IT (Version 18.08.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 31-Aug-2021
End Of Support Date : 31-Aug-2023

View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 18.08.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
10-Nov-2023 Initial flash for a zero-day exploit for the CVE-2023-46604 vulnerability PDF
Online Technical Documentation
29-Nov-2018 Online documentation for Remedy with Smart IT 18.08, which is a part of the BMC Remedy IT Service Management Suite, and its patches. Documentation for 18.08.01, the latest patch release was made available on November 29, 2018. HTM