Remedy IT Service Management Suite (Version 7.5.01)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 26-Aug-2012
End Of Support Date : 31-Mar-2014

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 7.5.01
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
15-Jul-2011 The TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services expire on August 17, 2011. PDF
Technical Bulletin
28-Sep-2013 Announces an extension of limited support for version 7.5.x of BMC Atrium Core, BMC Remedy AR System, BMC Remedy ITSM Suite, and related products. PDF
22-Jul-2011 BMC Software is alerting users that the TIBCO ActiveMatrix security certificates embedded in BMC Atrium Core Web Services and BMC Impact Integration for Web Services expire on August 17, 2011. (Windows update cache steps added on 08/25/2011) PDF
24-Mar-2010 This patch is an update of third-party data (version 113.01.0.1) for Definitive Software Library and Product Catalog. PDF
12-Mar-2010 BMC Atrium Core 7.5.00 Patch 005. Provides information about resolved and open issues. It provides additional documentation for installation, web services, configuration information, and API error messages. PDF
16-Dec-2009 This technical bulletin provides information about the corrected issues and known issues in BMC Atrium Core 7.5.00 Patch 004. PDF
13-Nov-2009 This patch is an update of third-party data (version 112.10.0.1) for Definitive Software Library and Product Catalog. PDF
22-Sep-2009 This technical bulletin provides information about the corrected issues and known issues in BMC Atrium Core 7.5.00 Patch 003. PDF
17-Aug-2009 This patch is an update of third-party data (version 112.06.0.1) for Definitive Software Library and Product Catalog. PDF
09-Jul-2009 Technical bulletin alerting users to potential problems and containing best practice information related to installations of BMC Atrium Core 7.5.00. PDF
26-Jun-2009 This technical bulletin provides information about the fixed issues and corrected issues in BMC Atrium Core 7.5.00 Patch 002. PDF
10-Jun-2009 Describes products validated for BSM Interoperability 7.5.2, as well as known issues, resolved issues, and use cases. PDF
04-Jun-2009 This patch is Data Update 14 of third-party data (version 112.04.0.1) for Definitive Software Library and Product Catalog. PDF
04-May-2009 This technical bulletin announces the availability of the localized online help for BMC Atrium CMDB 7.5.00 Patch 001 and BMC Atrium Product Catalog 7.5.00 Patch 001. PDF
17-Mar-2009 This technical bulletin provides information about the corrected issues and known issues in BMC Atrium Core 7.5.00 Patch 001. It also provides information about the documents that have been updated for Patch 001. PDF
29-Jan-2009 Describes products validated for BSM Interoperability 2.8, as well as known issues, resolved issues, and relevant product documentation. PDF
16-Jan-2009 This technical bulletin supplements the known issues documented in the BMC Atrium Core 7.5.00 Release Notes, describing new issues and providing workarounds to prevent the problems from occurring. PDF
Release Notes
09-Apr-2009 Contains resolved issues, known issues, and workarounds involving multiple products represented in BSM Interoperability 7.5.1. PDF
16-Jan-2009 These release notes provide information about the enhancements and known issues in BMC Atrium Core 7.5.00. PDF
Product Change Notice
05-Aug-2010 (Statement of Direction) Expected 64-bit interoperability with BMC Remedy AR System Mid-Tier 7.6.03 PDF
Technical White Paper
05-May-2010 Describes the process of discovering, normalizing, and reconciling configuration items (CIs) for the purpose of software license management. PDF
15-Oct-2009 This white paper describes in brief what normalization is and how to normalize data to use for software license management. PDF
27-Aug-2009 Describes key performance improvements in components of BMC Atrium Core for 7.5.00. PDF
29-Apr-2009 This white paper explains what has been localized for BMC Atrium Core 7.5.00, what is provided in English only, and what depends on your configuration and data entry. PDF
 
Product Documents Language :
Title Date Format
BMC Atrium CMDB 7.5.00 Administrator's Guide 16-Jan-2009 PDF
BMC Atrium CMDB 7.5.00 Data Modeling Guide 16-Jan-2009 PDF
BMC Atrium CMDB 7.5.00 Patch 001 Normalization and Reconciliation Guide 17-Mar-2009 PDF | HTM
BMC Atrium CMDB 7.5.00 User's Guide 16-Jan-2009 PDF
BMC Atrium Core 7.5.00 Concepts and Planning Guide 16-Jan-2009 PDF
BMC Atrium Core 7.5.00 Patch 001 Developer’s Reference Guide 17-Mar-2009 PDF
BMC Atrium Core 7.5.00 Patch 001 Installation Guide 17-Mar-2009 PDF
BMC Atrium Core 7.5.00 Patch 001 Master Index 17-Mar-2009 PDF | HTM
BMC Atrium Core 7.5.00 Patch 001 Quick Start 17-Mar-2009 PDF
BMC Atrium Core 7.5.00 Product Catalog and DML Guide 15-Jan-2009 PDF
BMC Atrium Core 7.5.00 Troubleshooting Guide 16-Jan-2009 PDF
BMC Atrium Integration Engine 7.5.00 Adapter Development Kit Developer's Guide 16-Jan-2009 PDF
BMC Atrium Integration Engine 7.5.00 User's Guide 16-Jan-2009 PDF
BSM Interoperability 7.5.1 Installation Overview 09-Apr-2009 PDF
BSM Interoperability 7.5.1 Installation and Configuration Guide 09-Apr-2009 PDF
Mapping Your Data to BMC Atrium CMDB 7.5.00 Classes 16-Jan-2009 PDF