Remedy IT Service Management Suite (Version 8.0.00)

Version Support Status : END OF VERSION SUPPORT
Full Support End Date : 21-Sep-2015
End Of Support Date : 21-Sep-2017

Search Product Patches
View the PAC (Product Availability and Compatibility) matrix for the English user interface of version 8.0.00
Customer Advisories
Date Tracking Numbers Description Available Formats
Flash
15-Apr-2014 BMC Software is alerting users to a serious issue where some BMC Products and services might be vulnerable to the OpenSSL flaw known as Heartbleed (CVE-2014-0160). PDF |
Technical Bulletin
21-May-2014 BMC no longer provides announcements for release notes, technical bulletins, and flashes on the BMC Support A - Z Supported Product List pages. Documentation for announcements is now provided in the product spaces on https://docs.bmc.com. PDF
17-Apr-2014 BMC Software is alerting users to check the BMC Support Home page for the latest information about products assessed for vulnerability. Only a few assessed products are affected. PDF
19-Feb-2014 This information describes Patch 1 for version 8.0.00 of BMC Remedy IT Service Management. PDF
19-Feb-2014 This information describes Patch 2 for version 8.0.00 of BMC Remedy IT Service Management. PDF
09-Oct-2013 BMC Software is announcing that version 7.4 of BMC Impact Solutions is compatible with BMC Atrium versions 8.0 and 8.1, and BMC Remedy IT Service Management versions 8.0 and 8.1. PDF
28-Feb-2013 Announces release of Patch 8.0.00.003 for version 8.0.00 of the BMC Remedy Action Request System. PDF
16-Nov-2012 Announces release of Patch 8.0.00.002 for version 8.0.00 of the BMC Remedy Action Request System. PDF
Online Technical Documentation
19-Feb-2021 Online documentation for the Smart IT interface of the BMC Remedy IT Service Management suite, and its service packs and patches. HTM
19-Dec-2013 This documentation portal contains all of the technical documentation for the BMC Analytics for BSM product. HTM
12-Dec-2012 Online documentation for BMC Chat 8.0 and its service packs and patches. HTM
20-Sep-2012 Installation overview and licensing information for BMC Atrium Shared Components. HTM
05-Nov-2012 Online documentation for BMC Service Request Management 8.0 and its service packs and patches HTM
26-Sep-2012 Online documentation for BMC Change Management application of the BMC Remedy IT Service Management Suite HTM
09-Nov-2012 Online documentation for BMC Knowledge Management application of the BMC Remedy IT Service Management Suite. HTM
26-Sep-2012 Online documentation for BMC Remedy Action Request System 8.0.00 and its service packs and patches. HTM
26-Sep-2012 Online documentation for the BMC Asset Management application of the BMC Remedy IT Service Management Suite HTM
11-Oct-2018 Online documentation for the Remedy IT Service Management Suite version 8.0 and its related service packs and patches. Documentation for Remedy with Smart IT 1.0.01.001, Patch 1 was made available on 13 December, 2015. HTM
24-Sep-2012 This documentation describes how to use the BMC Remedy Service Desk application of the BMC Remedy IT Service Management Suite for release 8.0.00. HTM
06-Feb-2013 This documentation portal contains information about the documentation available for the BMC Dashboards for BSM product. HTM