Support Central

A-Z Supported Product List

BMC Helix Remedyforce Service Desk

Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix ITSM 09-Aug-2024 31-Mar-2028 Optional Migration
BMC Helix ITSM (Public Sector) 09-Aug-2024 31-Mar-2028 Optional Migration
BMC Helix IT Service Management OnPrem 09-Aug-2024 31-Mar-2028 OnDemand
BMC Client Management OnDemand Nodes 09-Aug-2024 31-Mar-2028 OnDemand
BMC Helix Service Management - Standard 09-Aug-2024 31-Mar-2028 OnDemand
BMC Helix Service Management - Advanced 09-Aug-2024 31-Mar-2028 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.
VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
20.25.01 BMC Helix Remedyforce Service Desk FULL SUPPORT  04-Apr-2025     
20.24.02 BMC Helix Remedyforce Service Desk FULL SUPPORT  16-Aug-2024     
20.24.01 BMC Helix Remedyforce Service Desk FULL SUPPORT  28-Feb-2024     
20.23.02 BMC Helix Remedyforce Service Desk FULL SUPPORT  16-Aug-2023     
20.23.01 BMC Helix Remedyforce Service Desk FULL SUPPORT  22-Feb-2023     
20.22.02 BMC Helix Remedyforce Service Desk END OF VERSION SUPPORT  27-Jul-2022    05-Aug-2024 
20.22.01 BMC Helix Remedyforce Service Desk END OF VERSION SUPPORT  23-Feb-2022    05-Aug-2024 
20.21.02 BMC Helix Remedyforce Service Desk END OF VERSION SUPPORT  18-Aug-2021    05-Aug-2024 
20.21.01 Remedyforce Service Desk END OF VERSION SUPPORT  19-Feb-2021    05-Aug-2024 
20.20.02 Remedyforce Service Desk END OF VERSION SUPPORT  07-Aug-2020    05-Aug-2024 
20.20.01 Remedyforce Service Desk END OF VERSION SUPPORT  07-Feb-2020    05-Aug-2024 
20.19.02 BMC Helix Remedyforce Service Desk END OF VERSION SUPPORT  09-Aug-2019    05-Aug-2024 
20.19.01 BMC Helix Remedyforce Service Desk END OF VERSION SUPPORT  15-Feb-2019    05-Aug-2024 
20.18.02 Remedyforce Service Desk END OF VERSION SUPPORT  13-Jul-2018    05-Aug-2024 
20.18.01 Remedyforce Service Desk END OF VERSION SUPPORT  12-Feb-2018    05-Aug-2024 
 

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