BMC Helix IT Service Management OnPrem

  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
21.05.02 BMC Helix IT Service Management OnPrem FULL SUPPORT  15-Sep-2021  10-Aug-2024  10-Aug-2026 
*21.05.01 BMC Helix IT Service Management OnPrem FULL SUPPORT  10-Aug-2021  10-Aug-2024  10-Aug-2026 
20.02.00 BMC Helix IT Service Management OnPrem FULL SUPPORT  21-Feb-2020  21-Feb-2023  21-Feb-2025 
19.08.00 Remedy IT Service Management Suite FULL SUPPORT  22-Aug-2019  22-Aug-2022  22-Aug-2024 
19.02.00 Remedy IT Service Management Suite FULL SUPPORT  28-Feb-2019  28-Feb-2022  28-Feb-2024 
18.08.00 Remedy IT Service Management Suite LIMITED SUPPORT  31-Aug-2018  31-Aug-2021  31-Aug-2023 
18.05.00 Remedy IT Service Management Suite LIMITED SUPPORT  31-May-2018  31-May-2021  31-May-2023 
9.1.04 Remedy IT Service Management Suite LIMITED SUPPORT  05-Dec-2017  05-Dec-2020  05-Dec-2022 
9.1.03 Remedy IT Service Management Suite LIMITED SUPPORT  08-Jun-2017  08-Jun-2020  08-Jun-2022 
9.1.02 Remedy IT Service Management Suite END OF VERSION SUPPORT  05-Dec-2016  22-Dec-2018  22-Dec-2020 
9.1.01 Remedy IT Service Management Suite END OF VERSION SUPPORT  23-Jun-2016  22-Dec-2018  22-Dec-2020 
9.1.00 Remedy IT Service Management Suite END OF VERSION SUPPORT  22-Dec-2015  22-Dec-2018  22-Dec-2020 
9.0.01 Remedy IT Service Management Suite END OF VERSION SUPPORT  27-Aug-2015  30-Apr-2018  30-Apr-2020 
9.0.00 Remedy IT Service Management Suite END OF VERSION SUPPORT  30-Apr-2015  30-Apr-2018  30-Apr-2020 
*Denotes Controlled Distribution, meaning the product is available for sale and customer shipment on a controlled basis. Please contact your BMC Software sales representative for additional information.
 

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