Support Central

A-Z Supported Product List

Remedy Knowledge Management Application

Migration Information
Migration toEffective Start DateEffective End DateDetails
Remedy Service Management 07-Jan-2016 31-Dec-2020 Optional Migration
BMC Helix Remedy Service Management 07-Jan-2016 31-Dec-2020 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
18.08.00 Remedy Knowledge Management Application FULL SUPPORT  31-Aug-2018     
18.05.00 Remedy Knowledge Management Application FULL SUPPORT  31-May-2018  31-May-2021  31-May-2023 
9.1.04 Remedy Knowledge Management Application FULL SUPPORT  05-Dec-2017  05-Dec-2020  05-Dec-2022 
9.1.03 Remedy Knowledge Management Application FULL SUPPORT  08-Jun-2017  08-Jun-2020  08-Jun-2022 
9.1.02 Remedy Knowledge Management Application FULL SUPPORT  05-Dec-2016  22-Dec-2018  22-Dec-2020 
9.1.01 Remedy Knowledge Management Application FULL SUPPORT  23-Jun-2016  22-Dec-2018  22-Dec-2020 
9.1.00 Remedy Knowledge Management Application FULL SUPPORT  22-Dec-2015  22-Dec-2018  22-Dec-2020 
9.0.01 Remedy Knowledge Management Application LIMITED SUPPORT  27-Aug-2015  30-Apr-2018  30-Apr-2020 
9.0.00 Remedy Knowledge Management Application LIMITED SUPPORT  30-Apr-2015  30-Apr-2018  30-Apr-2020 
8.1.02 Remedy Knowledge Management Application END OF VERSION SUPPORT  29-Aug-2014  20-Feb-2017  20-Feb-2018 
8.1.01 Remedy Knowledge Management Application END OF VERSION SUPPORT  21-Feb-2014  20-Feb-2017  20-Feb-2018 
8.1.00 Remedy Knowledge Management Application END OF VERSION SUPPORT  20-Feb-2013  20-Feb-2017  20-Feb-2018 
8.0.00 Remedy Knowledge Management Application END OF VERSION SUPPORT  23-Jun-2012  21-Sep-2015  21-Sep-2017 
7.6.04 Remedy Knowledge Management Application END OF VERSION SUPPORT  08-Jul-2011  28-Jan-2015  28-Jan-2017 
7.6.03 Remedy Knowledge Management Application END OF VERSION SUPPORT  08-Jul-2011  26-Aug-2012  31-Mar-2014 
 

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