Support Central

A-Z Supported Product List

Remedyforce Service Desk

Migration Information
Migration toEffective Start DateEffective End DateDetails
Remedy IT Service Management Suite OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
20.18.02 Remedyforce Service Desk FULL SUPPORT  13-Jul-2018     
20.18.01 Remedyforce Service Desk FULL SUPPORT  12-Feb-2018     
20.17.02 Remedyforce Service Desk FULL SUPPORT  24-Jul-2017     
20.17.01 Remedyforce Service Desk FULL SUPPORT  06-Jan-2017     
20.16.01 Remedyforce Service Desk FULL SUPPORT  15-Jun-2016  15-Jun-2019  15-Jun-2021 
20.15.03 Remedyforce Service Desk LIMITED SUPPORT  04-Nov-2015  04-Nov-2018  04-Nov-2020 
20.15.02 Remedyforce Service Desk - Includes MyIT Base LIMITED SUPPORT  15-May-2015  15-May-2018  15-May-2020 
20.15.01 Remedyforce Service Desk - Includes MyIT Base LIMITED SUPPORT  15-Jan-2015  15-Jan-2018  15-Jan-2020 
20.14.02 Remedyforce Service Desk - Includes MyIT Base LIMITED SUPPORT  14-Aug-2014  14-Aug-2017  14-Aug-2019 
20.14.01 Remedyforce Service Desk - Includes MyIT Base LIMITED SUPPORT  24-Mar-2014  24-Mar-2017  24-Mar-2019 
20.13.02 Remedyforce Service Desk END OF VERSION SUPPORT  15-Aug-2013  15-Aug-2016  15-Aug-2018 
20.13.01 Remedyforce Service Desk END OF VERSION SUPPORT  08-May-2013  08-May-2016  08-May-2018 
20.12.02 Remedyforce Service Desk END OF VERSION SUPPORT  15-Nov-2012  15-Nov-2015  15-Nov-2017 
20.12.01 Remedyforce Service Desk END OF VERSION SUPPORT  05-Jun-2012  05-Jun-2015  05-Jun-2017 
20.11.03 Remedyforce Service Desk END OF VERSION SUPPORT  02-Mar-2012  31-Mar-2015  31-Mar-2015 
20.11.02 Remedyforce Service Desk END OF VERSION SUPPORT  04-Oct-2011  31-Oct-2014  31-Oct-2016 
20.11.01 Remedyforce Service Desk END OF VERSION SUPPORT  03-May-2011  31-May-2013  31-May-2014 
20.10.03 RemedyForce Service Desk END OF VERSION SUPPORT  06-Dec-2010  31-Dec-2012  31-Dec-2013 
20.10.02 BMC ServiceDesk on Force.com END OF VERSION SUPPORT  08-Sep-2010  30-Sep-2012  30-Sep-2013 
20.10.01 BMC ServiceDesk on Force.com END OF VERSION SUPPORT  29-Apr-2010  30-Apr-2012  30-Apr-2013 
 

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