Remedy Service Desk Application

Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix ITSM OnPrem 06-Oct-2015 21-Feb-2025 Optional Migration
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
20.02.00 Remedy Service Desk Application LIMITED SUPPORT  21-Feb-2020  21-Feb-2024  21-Feb-2025 
19.08.00 Remedy Service Desk Application LIMITED SUPPORT  22-Aug-2019  22-Aug-2022  22-Aug-2024 
19.02.00 Remedy Service Desk Application END OF VERSION SUPPORT  28-Feb-2019  28-Feb-2022  28-Feb-2024 
 

View BMC product support Policy