BMC Helix IT Service Management OnPrem - Virtual Chat

Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix Service Management OnPrem - Standard 08-Dec-2016 31-Dec-2030 Optional Migration
BMC Helix Service Management OnPrem - Advanced 08-Dec-2016 31-Dec-2030 Optional Migration
BMC Helix Service Management - Standard 08-Dec-2016 31-Dec-2030 OnDemand
BMC Helix Service Management - Advanced 08-Dec-2016 31-Dec-2030 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
23.3.01 BMC Helix IT Service Management OnPrem - Virtual Chat FULL SUPPORT  22-Mar-2024  22-Mar-2025  22-Sep-2025 
22.1.06 BMC Helix IT Service Management OnPrem - Virtual Chat FULL SUPPORT  05-Jul-2023  05-Sep-2024  05-Sep-2025 
*22.1.05 BMC Helix IT Service Management OnPrem - Virtual Chat FULL SUPPORT  12-Apr-2023  12-Apr-2024  12-Oct-2024 
21.05.02 BMC Helix IT Service Management OnPrem - Virtual Chat END OF VERSION SUPPORT  15-Sep-2021  15-Sep-2022  15-Mar-2023 
*21.05.01 BMC Virtual Chat END OF VERSION SUPPORT  10-Aug-2021  10-Aug-2022  10-Feb-2023 
21.3.10 BMC Helix IT Service Management OnPrem - Virtual Chat FULL SUPPORT  05-Sep-2023  05-Sep-2024  05-Mar-2025 
21.3.06 BMC Helix IT Service Management OnPrem - Virtual Chat FULL SUPPORT  01-Dec-2022  01-Jun-2024  01-Dec-2024 
21.3.05 BMC Helix IT Service Management OnPrem - Virtual Chat END OF VERSION SUPPORT  01-Aug-2022  01-Aug-2023  01-Feb-2024 
21.3.04 BMC Helix IT Service Management OnPrem - Virtual Chat END OF VERSION SUPPORT  23-Mar-2022  23-Mar-2023  23-Sep-2023 
21.3.02 BMC Helix IT Service Management OnPrem - Virtual Chat END OF VERSION SUPPORT  05-Jan-2022  05-Jan-2023  05-Jul-2023 
20.02.00 BMC Virtual Chat LIMITED SUPPORT  21-Feb-2020  21-Feb-2024  21-Feb-2025 
19.08.00 BMC Virtual Chat LIMITED SUPPORT  22-Aug-2019  22-Aug-2022  22-Aug-2024 
9.1.02 BMC Virtual Chat END OF VERSION SUPPORT  05-Dec-2016  04-Apr-2021  28-Feb-2024 
*Denotes Controlled Distribution, meaning the product is available for sale and customer shipment on a controlled basis. Please contact your BMC Software sales representative for additional information.
 

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