Support Central

A-Z Supported Product List

BMC Virtual Chat (Agent)

Migration Information
Migration toEffective Start DateEffective End DateDetails
No Migration 08-Dec-2016 31-Dec-2020 Withdrawal Information
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
9.1.00 BMC Virtual Chat (Agent) FULL SUPPORT  22-Dec-2015  22-Dec-2018  22-Dec-2020 
9.0.01 BMC Virtual Agent LIMITED SUPPORT  25-Aug-2015  30-Apr-2018  30-Apr-2020 
9.0.00 BMC Virtual Chat LIMITED SUPPORT  30-Apr-2015  30-Apr-2018  30-Apr-2020 
8.1.02 BMC Virtual Agent END OF VERSION SUPPORT  29-Aug-2014  20-Feb-2017  20-Feb-2018 
8.1.01 BMC Virtual Agent END OF VERSION SUPPORT  21-Nov-2013  20-Feb-2017  20-Feb-2018 
8.1.00 BMC Virtual Agent END OF VERSION SUPPORT  20-Mar-2013  20-Feb-2017  20-Feb-2018 

View BMC product support Policy