Support Central

A-Z Supported Product List

BMC Service Desk Express Suite

Migration Information
Migration toEffective Start DateEffective End DateDetails
FootPrints 29-Apr-2013 31-Dec-2017 Optional Migration
Remedyforce Service Desk 29-Apr-2013 31-Dec-2017 OnDemand
BMC Helix Remedy Service Management 29-Apr-2013 31-Dec-2017 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
10.2.05 BMC Service Desk Express Suite END OF VERSION SUPPORT  05-Jun-2015  05-Jun-2015  31-Dec-2017 
10.2.04 BMC Service Desk Express Suite END OF VERSION SUPPORT  18-Feb-2014  19-Feb-2015  31-May-2017 
10.2.03 BMC Service Desk Express Suite END OF VERSION SUPPORT  30-Aug-2013  19-Feb-2014  15-Feb-2015 
10.2.02 BMC Service Desk Express Suite END OF VERSION SUPPORT  15-May-2013  30-Aug-2013  30-Aug-2014 
10.2.01 BMC Service Desk Express Suite END OF VERSION SUPPORT  15-Nov-2012  15-May-2013  15-May-2014 
10.2.00 BMC Service Desk Express Suite END OF VERSION SUPPORT  15-Jun-2012  15-Jun-2015  31-May-2017 
10.1.05 BMC Service Desk Express Suite END OF VERSION SUPPORT  15-May-2013  15-Nov-2013  15-Nov-2014 
10.1.04 BMC Service Desk Express Suite END OF VERSION SUPPORT  15-Nov-2012  15-May-2013  15-May-2014 
10.1.03 BMC Service Desk Express Suite END OF VERSION SUPPORT  16-Aug-2012  15-Nov-2012  15-Aug-2013 
10.1.00 BMC Service Desk Express Suite END OF VERSION SUPPORT  05-May-2011  05-May-2014  05-May-2015 
 

View BMC product support Policy