Support Central

A-Z Supported Product List

Migration Information
Migration toEffective Start DateEffective End DateDetails
Remedy Service Management 06-Apr-2015 31-Dec-2025 Optional Migration
Remedyforce Service Desk 06-Apr-2015 31-Dec-2025 OnDemand
BMC Helix Remedy Service Management 06-Apr-2015 31-Dec-2025 OnDemand
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
1.0.03 Remedy IT Service Management Suite (Service Desk, Change, Asset, Service Level, IT Business Management) - User FULL SUPPORT  11-Apr-2011     

View BMC product support Policy