Support Central

A-Z Supported Product List

BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users)

Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix Service Management - Advanced 10-Jun-2024 31-Dec-2030 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.
VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
23.3.03 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) FULL SUPPORT  15-Aug-2024     
23.3.02 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) FULL SUPPORT  29-May-2024     
23.3.01 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) FULL SUPPORT  08-Mar-2024     
23.3.00 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) FULL SUPPORT  08-Dec-2023     
22.1.08 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  17-Apr-2024    05-Aug-2024 
22.1.07 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  11-Aug-2023    05-Aug-2024 
22.1.06 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  07-Jun-2023    05-Aug-2024 
22.1.05 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  24-Mar-2023    05-Aug-2024 
22.1.04 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  13-Jan-2023    05-Aug-2024 
22.1.03 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  02-Nov-2022    05-Aug-2024 
22.1.02 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  10-Oct-2022    05-Aug-2024 
22.1.01 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  02-Sep-2022    05-Aug-2024 
22.1.00 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  29-Jul-2022    05-Aug-2024 
21.05.01 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  06-Aug-2021    05-Aug-2024 
21.3.11 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  29-Jan-2024    05-Aug-2024 
21.3.10 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  31-Aug-2023    05-Aug-2024 
21.3.09 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  15-Jun-2023    05-Aug-2024 
21.3.08 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  23-Jan-2023    05-Aug-2024 
21.3.07 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  20-Dec-2022    05-Aug-2024 
21.3.06 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  02-Sep-2022    05-Aug-2024 
21.3.02 BMC Helix Virtual Agent Advanced Premium Environment - Named User (100 Users) END OF VERSION SUPPORT  21-Jan-2022    05-Aug-2024 
 

View BMC product support Policy