Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix ITSM OnPrem 09-Oct-2017 31-Dec-2030 Optional Migration
BMC Helix Service Management OnPrem - Standard 09-Oct-2017 31-Dec-2030 Optional Migration
BMC Helix Service Management OnPrem - Advanced 09-Oct-2017 31-Dec-2030 Optional Migration
BMC Helix Remedyforce Service Desk 09-Oct-2017 31-Dec-2030 OnDemand
BMC Helix ITSM 09-Oct-2017 31-Dec-2030 OnDemand
BMC Helix Service Management - Standard 09-Oct-2017 31-Dec-2030 OnDemand
BMC Helix Service Management - Advanced 09-Oct-2017 31-Dec-2030 OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.

VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
23.3.01 BMC Atrium Service Level Management - User FULL SUPPORT  22-Mar-2024  22-Mar-2027  22-Mar-2029 
22.1.06 BMC Atrium Service Level Management - User FULL SUPPORT  05-Jul-2023  05-Jul-2026  05-Jul-2028 
*22.1.05 BMC Atrium Service Level Management - User FULL SUPPORT  12-Apr-2023  12-Apr-2026  12-Apr-2028 
21.05.02 BMC Atrium Service Level Management - User FULL SUPPORT  15-Sep-2021  10-Aug-2024  10-Aug-2026 
*21.05.01 BMC Atrium Service Level Management - User FULL SUPPORT  10-Aug-2021  10-Aug-2024  10-Aug-2026 
21.3.10 BMC Atrium Service Level Management - User FULL SUPPORT  05-Sep-2023  05-Sep-2026  05-Sep-2028 
21.3.06 BMC Atrium Service Level Management - User FULL SUPPORT  01-Dec-2022  01-Dec-2025  01-Dec-2027 
21.3.05 BMC Atrium Service Level Management - User FULL SUPPORT  01-Aug-2022  01-Aug-2025  01-Aug-2027 
21.3.04 BMC Atrium Service Level Management - User FULL SUPPORT  23-Mar-2022  05-Jan-2025  05-Jan-2027 
21.3.02 BMC Atrium Service Level Management - User FULL SUPPORT  05-Jan-2022  05-Jan-2025  05-Jan-2027 
20.02.00 BMC Atrium Service Level Management - User LIMITED SUPPORT  21-Feb-2020  21-Feb-2023  21-Feb-2025 
19.08.00 BMC Atrium Service Level Management - User END OF VERSION SUPPORT  22-Aug-2019  22-Aug-2021  22-Aug-2023 
19.02.00 BMC Atrium Service Level Management - User LIMITED SUPPORT  28-Feb-2019  28-Feb-2022  31-Dec-2030 
18.08.00 BMC Atrium Service Level Management - User END OF VERSION SUPPORT  31-Aug-2018  31-Aug-2021  31-Aug-2023 
1.0.01 BMC Atrium Service Level Management - User Add-On License LIMITED SUPPORT  10-Jul-2008  06-Sep-2014  31-Dec-2030 
*Denotes Controlled Distribution, meaning the product is available for sale and customer shipment on a controlled basis. Please contact your BMC Software sales representative for additional information.
 

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