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Migration Information
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Documentation by Supported Product Version
Choose the version for which you want to view associated technical documents.
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| Version | Product Name | Support Status | Release Date | Full Support End Date | End of Support Date |
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| 23.3.01 |
BMC Helix ITSM |
FULL SUPPORT |
08-Mar-2024 |
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| 23.3.00 |
BMC Helix ITSM |
FULL SUPPORT |
08-Dec-2023 |
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| 22.1.08 |
BMC Helix ITSM |
FULL SUPPORT |
17-Apr-2024 |
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| 22.1.07 |
BMC Helix ITSM |
FULL SUPPORT |
11-Aug-2023 |
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| 22.1.06 |
BMC Helix ITSM |
FULL SUPPORT |
07-Jun-2023 |
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| 22.1.05 |
BMC Helix ITSM |
FULL SUPPORT |
24-Mar-2023 |
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| 22.1.04 |
BMC Helix ITSM |
FULL SUPPORT |
13-Jan-2023 |
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| 22.1.03 |
BMC Helix ITSM |
FULL SUPPORT |
02-Nov-2022 |
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| 22.1.02 |
BMC Helix ITSM |
FULL SUPPORT |
10-Oct-2022 |
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| 22.1.01 |
BMC Helix ITSM |
FULL SUPPORT |
02-Sep-2022 |
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| 22.1.00 |
BMC Helix ITSM |
FULL SUPPORT |
29-Jul-2022 |
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| 21.05.03 |
BMC Helix ITSM |
FULL SUPPORT |
29-Oct-2021 |
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| 21.05.01 |
BMC Helix ITSM |
FULL SUPPORT |
30-Jul-2021 |
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| 21.05.00 |
BMC Helix ITSM |
FULL SUPPORT |
23-Jun-2021 |
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| 21.3.11 |
BMC Helix ITSM |
FULL SUPPORT |
29-Jan-2024 |
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| 21.3.10 |
BMC Helix ITSM |
FULL SUPPORT |
31-Aug-2023 |
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| 21.3.09 |
BMC Helix ITSM |
FULL SUPPORT |
15-Jun-2023 |
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| 21.3.08 |
BMC Helix ITSM |
FULL SUPPORT |
23-Jan-2023 |
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| 21.3.07 |
BMC Helix ITSM |
FULL SUPPORT |
20-Dec-2022 |
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| 21.3.06 |
BMC Helix ITSM |
FULL SUPPORT |
02-Sep-2022 |
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| 21.3.05 |
BMC Helix ITSM |
FULL SUPPORT |
17-Aug-2022 |
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| 21.3.02 |
BMC Helix ITSM |
FULL SUPPORT |
20-Jan-2022 |
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| 21.3.00 |
BMC Helix ITSM |
FULL SUPPORT |
04-Oct-2021 |
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| 21.02.00 |
BMC Helix ITSM |
FULL SUPPORT |
17-Mar-2021 |
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| 20.08.00 |
BMC Helix ITSM |
FULL SUPPORT |
23-Sep-2020 |
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| 20.02.00 |
BMC Helix ITSM |
FULL SUPPORT |
21-Feb-2020 |
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| 19.11.00 |
BMC Helix ITSM |
FULL SUPPORT |
22-Nov-2019 |
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| 19.08.00 |
BMC Helix ITSM |
FULL SUPPORT |
22-Aug-2019 |
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| 19.02.00 |
BMC Helix Remedy Service Management |
FULL SUPPORT |
28-Feb-2019 |
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| 18.08.00 |
BMC Helix Remedy Service Management |
FULL SUPPORT |
31-Aug-2018 |
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| 18.05.00 |
BMC Helix Remedy Service Management |
FULL SUPPORT |
31-May-2018 |
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View BMC product support Policy
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