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A-Z Supported Product List

BMC Helix ITSM OnPrem - AI Service Management

Migration Information
Migration toEffective Start DateEffective End DateDetails
BMC Helix Service Management OnPrem - Standard Optional Migration
BMC Helix Service Management OnPrem - Advanced Optional Migration
BMC Helix Service Management - Standard OnDemand
BMC Helix Service Management - Advanced OnDemand
  
Documentation by Supported Product Version

Choose the version for which you want to view associated technical documents.
VersionProduct NameSupport StatusRelease DateFull Support End DateEnd of Support Date
23.3.01 BMC Helix ITSM OnPrem - AI Service Management FULL SUPPORT  22-Mar-2024  22-Mar-2025  22-Sep-2025 
22.1.06 BMC Helix ITSM OnPrem - AI Service Management FULL SUPPORT  05-Jul-2023  05-Sep-2024  05-Sep-2025 
*22.1.05 BMC Helix ITSM OnPrem - AI Service Management LIMITED SUPPORT  12-Apr-2023  12-Apr-2024  12-Oct-2024 
*21.05.01 BMC Helix ITSM OnPrem - AI Service Management END OF VERSION SUPPORT  20-Aug-2021  20-Aug-2022  20-Feb-2023 
21.3.10 BMC Helix ITSM OnPrem - AI Service Management FULL SUPPORT  05-Sep-2023  05-Sep-2024  05-Mar-2025 
21.3.06 BMC Helix ITSM OnPrem - AI Service Management FULL SUPPORT  01-Dec-2022  01-Jun-2024  01-Dec-2024 
21.3.05 BMC Helix ITSM OnPrem - AI Service Management END OF VERSION SUPPORT  01-Aug-2022  01-Aug-2023  01-Feb-2024 
21.3.04 BMC Helix ITSM OnPrem - AI Service Management END OF VERSION SUPPORT  23-Mar-2022  23-Mar-2023  23-Sep-2023 
21.3.02 BMC Helix ITSM OnPrem - AI Service Management END OF VERSION SUPPORT  05-Jan-2022  05-Jan-2023  05-Jul-2023 
*Denotes Controlled Distribution, meaning the product is available for sale and customer shipment on a controlled basis. Please contact your BMC Software sales representative for additional information.
 

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