Article

• Therapy for a Stressed Enterprise (pdf)
• BMC Paves The Service Desk Road Map: CMDB At The Heart Of Integration Strategy (pdf)
• CMDB: The Heart of IT Service Management (pdf)
• The CMDB: Relief for your IT Headache (pdf)
• The Federated Data Model (pdf)

Brochure

• BMC Software Event and Impact Management Solution Overview (pdf)

Datasheet

• iiOVO Data Sheet (pdf)
• BMC Service Impact Manager (pdf)
• BMC Atrium CMDB (pdf)
• BMC Atrium (pdf)
• Seamless Technologies and BMC Software (pdf)
• BMC Impact Web Console Datasheet (pdf)
• BMC Impact Web Console Datasheet (htm)
• BMC Dashboard for BSM (pdf)
• BMC Remedy Service Desk (pdf)
• BMC Service Impact Manager v7.1 (pdf)

Success Story

• BSM Strategy Pays Off at CARFAX, Inc (pdf)
• BMC orchestrates productivity gains for BT Financial Group (pdf)
• Cerner Takes Business Service Management Approach to Ensure Availability of Critical Healthcare Systems (pdf)
• Telekurs Services AG Achieves Business Transparency Using Business Service Management (BSM) (pdf)
• Chicago Board Options Exchange (pdf)

White Paper

• Raising the Bar for ITIL and CMDB Implementations (pdf)
• BMC Service Impact Manager and the BMC Atrium Configuration Management Database (pdf)
• Mind the Gap - Leveraging the Service Desk and IT Operations for Improved Business Service Delivery (htm)
• Mind the Gap - Leveraging the Service Desk and IT Operations for Improved Business Service Delivery (pdf)
• BMC Service Impact Manager Architectural Overview (pdf)
• Achieve Utility Computing Results Today (pdf)